Delivery Information

floral decoration

We are closed on Sundays and Public Holidays.

For deliveries on Sundays and Public Holidays, please place your order at least 24 hours prior to the delivery date.


Customer Personal Belongs

Customers can send their own message cards, name cards or gifts by hand or by mail to us at least 48 hours prior to the delivery date.  Pick-up service can be arranged with an extra charge of service fee (equivalent to the pick-up location delivery charge).


Delivery Time Period

  • 9:00-13:00
  • 14:00-17:00
  • 17:00-20:00


Self Pick-Up

  • 11:00-13:00
  • 15:00-19:00


Same-Day Delivery Service

We offer same-day deliveries with orders placed no later than 12:00pm.  Deliveries to office addresses will be arranged at 14:00-17:00 on the same date.  Deliveries to residential, hospitals, funeral home, New Territories area, Outlying Islands area address will be arranged at the time period of 17:00-20:00, unless otherwise specified by the customer and agreed by our Customer Service.


Additional Delivery Charge & Surcharge

  • redelivery due to incomplete/incorrect delivery details
  • specific delivery time (not available during peak seasons)
  • delivery within a narrower time-period (not available during peak seasons)


It is very important that customer should provide the contact phone number of the recipient, so that we can contact him/her just in case.


Please keep the confirmation number for checking with our Customer Service to follow-up enquiries and tracking the delivery of your order.


Please click here  for delivery charges.  We only charge 1 delivery fee for multiple deliveries to the same address.